From a first reminder to formal recovery
From a first friendly reminder to pre-legal escalation — and the outright purchase of debt portfolios — Merion covers every stage of commercial debt recovery.
A complete recovery capability under one roof.
Select a service to explore it in detail.
Commercial Debt Recovery
Structured, professional pursuit of a single overdue business account — from formal letter of demand through to resolution.
- Formal demand letter issued under Merion’s letterhead
- Defined follow-up schedule — written and by phone
- Every step visible in your portal as it happens
Receivables Management
Ongoing management of your ageing accounts receivable — we keep the ledger young and cash flow predictable.
- Early-stage follow-up before accounts reach 60+ days
- Regular reporting on ledger health and collection rates
- A clean handover to recovery if an account needs it
Pre-Legal & Legal Recovery
Proper escalation when an account can’t be resolved by agreement — coordinated legal recovery through to judgement or settlement.
- Clear advice on viability and likely costs before any legal step
- Coordinated through specialist debt recovery solicitors
- Enforcement options explored where judgement is obtained
Debt Purchase
We purchase selected debt portfolios outright — delivering immediate, certain value for creditors who prefer a clean exit.
- Obligation-free assessment of your ledger or portfolio
- Fixed purchase price — no further commission or fees
- Settlement typically completed within days of agreement
Fees & Pricing
Simple, transparent commission-based pricing — confirmed in writing before any work begins.
- No upfront cost — commission tied entirely to results
- Tiered rates published openly; larger ledgers quoted directly
- Commission deducted from collected funds before remittance
A model built around your result.
Our recovery services work on a commission basis — our fee is tied to what we recover, so our interests and yours are aligned from the first day.
- Obligation-free assessmentEvery referral starts with a free review of the account and a clear view of the likely path.
- Transparent, agreed feesYou see our fee structure before anything begins. No surprises, no hidden charges.
- Professional conduct, alwaysFirm, factual contact — no pressure tactics, no overstatement, no shortcuts.
- Kept fully informedClear updates at every stage, and prompt remittance of recovered funds.
Everything in one place, online.
Your secure Merion portal lets you track every debt, lodge new ones, message our team and download financial reports — from any device, at any time.
- Live balance and status for every case you’ve referred
- Lodge new debts individually or bulk-import from a spreadsheet
- Message our team, upload supporting documents and view notes
- Download statements and financial reports for your records
Commission only. Published openly.
Our fee is a percentage of what we recover — agreed in writing before any work begins. If nothing is recovered, no commission is charged. There are no hidden charges.
- Tiered commission rates — smaller accounts at standard rates, larger ledgers quoted accordingly
- No monthly fees, retainers or set-up charges
- Commission deducted from recovered funds before remittance
- Clear statement with every remittance run
Sectors we recover for.
No two industries collect the same way. We tailor our approach to the norms and pressures of yours.
- Construction & trades
- Manufacturing & wholesale
- Professional services
- Transport & logistics
- Health & medical
- Property & real estate
- Finance & insurance
- Retail
- Education
- Government & utilities
Helpful guides
- How to write a letter of demand
- PPSR guide for creditors
- Terms of trade: the complete guide
- Statute of limitations in Australia
- When a debtor goes insolvent
How we work
Not sure how the recovery process works? Read our step-by-step guide or browse frequently asked questions.
Ready to recover what you’re owed?
Refer a debt in minutes, or apply to open a recovery account. Both are obligation-free.