For customers

Pay your balance

Choose the way that suits you. Whichever you pick, please quote the reference number from your Merion letter so we can match your payment to your account.

Pay your balance

Already set up online? Enter your reference number to sign in and pay your exact balance in one step.

Pay online by card

Pay quickly and securely with a debit or credit card. Enter your reference number and amount, then complete payment on our PCI-compliant provider’s secure page.

Pay online securely

Pay by bank transfer (EFT)

Transfer your payment from your own bank, then tell us so we can match it to your account. We’ll show you where to send it and record your payment for our team to confirm once the funds arrive.

Pay by bank transfer

Pay by phone

Prefer to speak with someone? Call us on (08) 6325 5761 during office hours and we'll take your payment securely.

Can't pay in full right now?

You can propose a payment arrangement that fits your circumstances. We consider every request fairly.

Request a payment arrangement