Quick to start
We begin work promptly once an account is referred.
Process
How long does debt recovery take?
Timelines vary with the account, but most matters move quickly once referred. Here's what to expect — and what helps resolve an account faster.
There is no single timeline for recovering an overdue account, because so much depends on the debtor's response. Many accounts resolve quickly once a professional demand lands and the debtor realises the matter is now being handled formally. Others take longer — particularly where the debtor is slow to engage, the debt is disputed, or a payment arrangement needs to be negotiated. What we can promise is momentum: we begin work promptly after referral and keep the account moving.
You can do a lot to speed things up. The more complete the file — invoices, your terms of trade, statements and any correspondence — the faster we can issue an accurate demand and respond to anything the debtor raises. Acting early helps too; the older a debt becomes, the harder it can be to recover. You can refer an account in minutes and follow every step online, so you always know where things stand. To understand the stages in detail, see how it works.
What to expect
What drives the timeline
Complete files move faster
Invoices, terms and correspondence let us issue an accurate demand sooner.
Act early
The older a debt gets, the harder recovery can become.
Track in real time
Follow each step online so you always know the current status.
Momentum from day one
Refer an account and we'll get moving promptly — you can watch progress online.
Common questions
Frequently asked questions
How quickly will I see progress?
We begin work promptly after referral. Many accounts respond soon after a professional demand is issued, though timelines vary with the debtor's cooperation.
What slows a recovery down?
An unresponsive or disputing debtor, an incomplete file, or a debt that has aged for a long time before being referred.
What can I do to speed it up?
Refer the account early and provide a complete file — invoices, terms of trade, statements and any correspondence.
Can I see how an account is progressing?
Yes. You can track every referred account online in real time.
Get started
Want it resolved sooner?
Refer the account today — it takes minutes and the appraisal is free.