Technology

The Merion platform

A modern, secure platform for clients and debtors — built around transparency, self-service, and real-time visibility.

Client portal

Everything in one place for clients.

Your secure Merion client portal gives you a real-time view of every account you have referred — from the moment it is lodged to the moment it is resolved.

Live balance and status for every account referred to Merion
Lodge new accounts individually or bulk-import from a spreadsheet
Full activity timeline — every contact, every note, every update
Message your Merion team directly, and upload supporting documents
Download statements, remittance summaries, and financial reports
Payment history and arrangement status for every active account

Merion · Mitchell Construction Pty Ltd ← Main site Log out

Dashboard My debts Refer a debt Contact Financial report Account details

Good morning, Mitchell Construction

$32,400Total outstanding

3Active accounts

$8,200Recovered this month

1Pending review

Refer a debt → Import CSV Export CSV

My debts 4 accounts

Reference	Debtor	Amount	Balance	Status
MER-0124	Zenith Builders Pty Ltd	$12,400	$12,400	Active
MER-0123	Pacific Trade Group	$9,200	$9,200	Active
MER-0121	Coastal Civil Works	$14,600	$10,800	Partial recovery
MER-0118	Apex Electrical Services	$3,800	$3,800	Pending review

Reporting

Reporting that gives you the full picture.

Merion's reporting suite is designed for finance teams and business owners who need reliable data, not summaries.

Portfolio summary Total referred, total active, total recovered, and total outstanding — with period-on-period comparison. Available as a dashboard view and as a downloadable spreadsheet.

Ageing report Your referred ledger broken down by age bracket — 30, 60, 90, and 90-plus days — so you can see where the recovery effort is concentrated.

Remittance statements A detailed statement for every remittance run — showing amounts recovered, commission deducted, and net payment. Suitable for your accounts team and for auditors.

Recovery rate tracking Collection rate by cohort, by account age at referral, and by industry — so you can see what referral patterns produce the best results.

Debtor portal

A better experience for debtors, too.

Debtors can access their own secure portal to view their outstanding balance, make a payment, propose a payment arrangement, or contact Merion — without having to call during business hours.

View the amount outstanding and the original creditor details
Pay the balance in full via secure online payment
Propose a payment arrangement for Merion's consideration
View the status of an existing arrangement
Contact Merion in writing with a query or dispute

Self-service options reduce the friction that delays payment — and they produce better outcomes for creditors as well as debtors.

Security

Secure, accessible, and always available.

The Merion platform is built to the standards you would expect for a service that handles sensitive financial data.

Encrypted in transit and at rest All data transmitted to and from the Merion platform is encrypted using TLS. Data stored on the platform is encrypted at rest.

Multi-factor authentication Client portal accounts are protected by multi-factor authentication. Access can be restricted by IP range for organisations that require it.

Australian data residency All client and debtor data is stored on infrastructure located in Australia, in accordance with the Australian Privacy Principles.

Available 24/7 The portal is available around the clock — clients can refer accounts, check status, and download reports at any time, from any device.

Get access

Open a client account to access the portal.

Client accounts are free to open. Access is granted within one business day of approval.

Open an account Request a demo