Ageing-aware
Older accounts are prioritised, because time works against recovery.
For creditors
Overdue account collection
Collecting overdue customer accounts — with a clear approach to ageing and escalation, on a no-recovery-no-commission basis.
Overdue accounts rarely improve on their own. The age of a debt is one of the strongest signals of how likely it is to be recovered, which is why a clear approach to ageing matters. Merion collects overdue customer accounts with a structured process: we confirm the balance against your invoices and terms, prioritise by how far the account has aged, and pursue payment through professional written and phone contact before considering any escalation.
Treating older accounts with urgency — while staying firm and fair — gives you the best chance of recovery without damaging customer relationships. Because we work on commission, there is no upfront fee and no retainer; we are only paid on what we recover. You keep full visibility online, and you can refer a single overdue account or your whole ageing report. To get started, refer an account or see how it works.
Our approach
Ageing handled well
Sensible escalation
Professional contact first, escalation only where it's warranted.
Commission only
No upfront fee — a charge applies only to amounts recovered.
Full visibility
Track every overdue account online from referral to resolution.
Don't let accounts keep ageing
Refer overdue accounts — single matters or a whole ageing report — and track recovery online.
Common questions
Frequently asked questions
Does the age of a debt affect recovery?
Yes. Older debts are generally harder to recover, so acting early gives the best chance of a result.
Can I refer my whole ageing report?
Yes. You can refer a single overdue account or a batch from your ageing report.
What does it cost?
Nothing upfront. We work on commission, so a fee only applies to amounts recovered.
Will you escalate straight away?
No. We use professional written and phone contact first, and only consider escalation where the account justifies it.
Get started
Accounts ageing past terms?
Refer them now — it takes minutes and the appraisal is free.