About your debt
Who we are, why we have contacted you, and how to verify a notice is genuine.
How do I log in to my account?
You can log in to the Merion portal using your email address or the reference number on your letter.
Read articleWhat is a letter of demand?
A letter of demand is a formal written request for payment. Here’s what it is and why you’ve received one.
Read articleCan Merion contact me at my workplace?
Workplace contact is sometimes used to reach you, but it is limited and must be handled discreetly.
Read articleHow often will Merion contact me?
Contact about an account is kept reasonable in both timing and frequency — here’s what to expect.
Read articleCan I ask Merion to contact me only in writing?
Yes. You can tell us your preferred contact method, including writing only, and we will record it.
Read articleWho is Merion?
Merion is an Australian commercial debt recovery firm. Here’s a short introduction to who we are and how we work.
Read articleWhy is Merion contacting me?
A business you’ve dealt with has engaged Merion to help resolve an account they record as outstanding.
Read articleWhy does Merion need to verify my identity?
Verifying who we are speaking with protects your privacy and makes sure account information only reaches you.
Read articleIs Merion a legitimate company?
Yes. Merion Pty Limited is a registered Australian company, and you can verify our details independently.
Read articleWhat happens if I ignore Merion’s contact?
Ignoring a notice does not make an account go away — it narrows your options. Here’s why responding early helps.
Read article