You have been contacted because a business you have dealt with — the original creditor — has engaged Merion to recover an amount they record as outstanding. This is a routine step in commercial collections.
Your letter or message identifies three things: the original creditor, the amount claimed, and a reference number unique to your account. Please quote that reference number whenever you contact us, as it lets us find your account quickly.
Being contacted does not mean legal action has been taken. A letter of demand is a formal request for payment that comes before any escalation. The sooner you respond — even just to ask a question — the more options remain open to you.
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