Recurring contract recovery
Efficient handling of multiple monthly billing arrears owed under a broadband, voice or managed services agreement.
Telecommunications & IT services
Debt recovery for telecommunications & IT services
Broadband contracts, business phone plans, managed services agreements and ISP or MSP accounts generate a persistent overdue-invoice tail. Merion recovers them professionally on a commission-only basis.
Telecommunications and IT services businesses bill on recurring contracts — monthly broadband plans, business voice and mobile accounts, managed services agreements and IT support retainers. The service is continuous, the billing is predictable, and the customer has every incentive to keep receiving the service while deferring payment. Arrears accumulate quietly across what are individually modest monthly invoices until the total across a customer base becomes a ledger problem. When a customer finally stops paying and the service is suspended or terminated, the operator is left with a balance owed and a former customer who has already moved to a competitor.
Merion recovers commercial accounts for internet service providers, telecommunications resellers, managed service providers and IT support businesses. We handle the recurring contract structures common to the sector — monthly billing arrangements, minimum-term commitments, early termination fees and MSP retainer agreements — and apply professional recovery grounded in your service agreement and billing records. Disputed plan or contract terms are assessed factually before any contact is made.
How we help
Recovery tailored to how you get paid
Minimum-term and ETF enforcement
Recovery of early termination fees and minimum-term shortfalls, grounded in your service agreement.
Professional and measured
Firm contact that recovers the arrears while keeping the door open for future business in a competitive market.
The service ran — the invoice should be paid
Recover broadband, managed services and IT support arrears before they're written off as churn.
Common questions
Frequently asked questions
Do you work with ISPs, telco resellers and managed service providers?
Yes — internet service providers, telecommunications resellers, managed IT services businesses and IT support firms are all clients we work with. Recurring billing arrears, minimum-term shortfalls and early termination fees are commercial debts we recover efficiently.
How are early termination fee and minimum-term disputes handled?
We review the service agreement and the specific terms in dispute before acting. Where an ETF or minimum-term amount is properly included in the contract, we recover it on that basis — disputes are assessed factually first.
What does recovery cost?
Commission-only on what we recover, agreed in writing before we start. The initial appraisal is free.
Get started
Broadband, managed services or IT accounts outstanding?
Refer them — assessment is free and recovery is commission-only.