Student-sensitive
Professional, measured contact appropriate to a training setting.
Training organisations (RTOs)
Debt recovery for registered training organisations
Unpaid course and enrolment fees tie up the cash RTOs need to deliver training. Merion recovers them professionally, with care for students and an eye on your compliance obligations.
RTOs invest heavily in delivering training, and an unpaid course fee is that investment left unrecovered. But students aren't ordinary debtors, and recovery has to respect both their circumstances and the rules your sector operates under.
Merion recovers course and enrolment fees for registered training organisations — firmly but considerately, with hardship handled sensibly and privacy maintained.
How we help
Recovery tailored to how you get paid
Hardship aware
Fair handling of genuine hardship and instalment arrangements.
Privacy maintained
Personal information handled under the Australian Privacy Principles.
Recover course fees, keep your standing
Recovery that protects the reputation your RTO depends on.
Common questions
Frequently asked questions
Do you recover unpaid course fees?
Yes — outstanding course and enrolment fees are commercial debts we recover for RTOs and colleges.
How are students in difficulty treated?
Fairly — genuine hardship is assessed on its merits and we work toward a realistic arrangement.
What does it cost?
Commission only, agreed in writing, with a free appraisal first.
Further reading
Guides that may help
The commercial debt recovery process, end to end
What actually happens after you refer an overdue account — every stage from verification to resolution, and what you can see at each step.
The credit-control playbook
The habits that measurably shorten the time it takes to get paid — none of which need new software, only consistency.
Unpaid invoice: the escalation timeline
A practical, day-by-day timeline for chasing an overdue commercial account — from the day it falls due to the point where referring it makes sense.
Get started
Course fees outstanding?
Refer them to a team that recovers with care.