Real estate & strata

Debt recovery for real estate & strata management

Outstanding strata levies, property management arrears, commercial lease outgoings and body corporate fees require professional recovery that protects the relationships your agency depends on.

Real estate and strata management businesses carry credit exposure across every part of their portfolio. Owners corporation levies — both administrative fund and capital works fund contributions — fall into arrears on residential strata schemes and commercial title properties, and the body corporate is left funding common area maintenance from a deficit. Property management agencies carry their own exposure: management fees, letting fees, advertising recharges and routine inspection charges all accumulate on trust accounts where slow-paying landlords can compromise the agency's own revenue. In commercial property management, outgoings recovery — rates, water, insurance and building maintenance recharges — is a persistent source of tenant arrears that agencies are expected to collect but rarely prioritise.

Merion recovers commercial accounts for strata managers, owners corporations, property management agencies and commercial landlords. We understand the Owners Corporation Act, strata scheme legislation and commercial lease structures that underpin these accounts, and we apply a professional recovery process that is firm on the levy or fee while mindful of the ongoing management relationship. For strata levy arrears specifically, we work with the body corporate to document the arrears correctly before acting — because a levy debt that is not properly recorded is harder to recover at every stage.

Refer a debt

Debt recovery for real estate & strata management
How we help

Recovery tailored to how you get paid

Strata levies and body corporate fees

Recovery of administrative and capital works fund arrears, properly documented and escalated in line with strata legislation.

Outgoings and management fee recovery

Efficient handling of commercial lease outgoings, management fee arrears and agency recharges.

Relationship-aware

Measured contact that recovers the arrears while protecting the management relationship your agency depends on.

Levy arrears are the body corporate's money — not an owner's working capital

Recover strata levies and outgoings professionally, before they compound into a financial problem for the scheme.

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Common questions

Frequently asked questions

Do you work with strata managers, owners corporations and property management agencies?

Yes — strata managers acting on behalf of owners corporations, property management agencies recovering their own fees and commercial landlords recovering outgoings are all clients we work with.

How are strata levy arrears recovered?

We work with the strata manager or body corporate to confirm the arrears are correctly recorded in the owners corporation's records, then make professional contact with the lot owner. Where amounts are genuinely disputed, we identify the basis of the dispute before proceeding.

What does recovery cost?

Commission-only on what we recover, agreed in writing before we start. The initial appraisal is free.

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Levy arrears or property management fees outstanding?

Refer them — assessment is free and recovery is commission-only.