Fast escalation
Hospitality accounts age quickly — we act fast before operators restructure or close.
Hospitality & accommodation
Debt recovery for hospitality & accommodation
Accommodation deposits, event catering accounts, resort supplier invoices and hotel trade credit go unpaid more often than the sector admits. Merion recovers them quickly, before thin margins absorb the hit.
Hospitality and accommodation businesses carry credit risk across the full operating cycle. Group booking deposits are taken, events are delivered, and the corporate client that signed the function contract disappears when the invoice arrives. Resort and hotel suppliers — linen, food and beverage, maintenance contractors, AV and event hire — extend credit on weekly and monthly cycles and absorb slow payment from operators who know their leverage. Tour wholesalers and accommodation aggregators hold back payments on their own settlement schedules, leaving properties funded by their own working capital.
Merion recovers commercial accounts for hotels, resorts, venues, event caterers and their suppliers. We understand the booking confirmation, supply agreement and purchase order structures that underpin these accounts, and we move quickly — because hospitality debtors can be mobile, short-lived or absorbed into new entities faster than most sectors. The sooner an account is referred, the more of it comes back.
How we help
Recovery tailored to how you get paid
Booking and supply agreement-based
Recovery grounded in your event contract, booking confirmation, supply agreement or purchase order.
Volume-suited
Efficient handling of multiple smaller supplier invoices owed by a single hospitality operator.
Don't keep supplying a venue that won't pay
Refer the account and recover the outstanding balance before the next event goes ahead.
Common questions
Frequently asked questions
Do you work with hotels, resorts and event venues?
Yes — both the venues themselves (recovering from corporate clients and booking agents) and the suppliers to those venues (recovering from hotel and resort operators) are clients we work with regularly.
What does it cost and how does the process work?
Recovery is commission-only — a percentage of what we collect, agreed in writing before we start. Once you refer an account, a specialist reviews it within one business day and confirms the approach. Contact with the debtor is professional and grounded in your documentation.
What if the hospitality business has closed or changed hands?
We assess recoverability against the entity and, where relevant, its directors or new operators. Some accounts remain recoverable even after a business closes or a venue changes ownership — we advise you honestly on the prospects before proceeding.
Get started
Hospitality accounts outstanding?
Refer them — assessment is free and recovery is commission-only.