Accountable & auditable
A documented process and full audit trail on every account.
Government & public sector
Debt recovery for government & public sector
Public-sector debt must be recovered fairly, transparently and on the public record. Merion brings disciplined process and full auditability to government and council receivables.
Recovering money owed to a government body or council carries a higher bar. The process has to be fair to every ratepayer and resident, defensible if questioned, and documented end to end — while still actually recovering the funds owed to the public purse.
Merion supports government departments, local councils and public-sector bodies with a transparent, accountable recovery process and reporting built for procurement and audit requirements.
How we help
Recovery tailored to how you get paid
Fair to the public
Consistent, even-handed contact with hardship handled with care.
Procurement-ready
Reporting and records suited to public-sector governance and review.
Recovery the public can trust
Transparent, fair and fully documented collection of public-sector debt.
Common questions
Frequently asked questions
How do you ensure the process is fair?
Every debtor is contacted consistently and given clear options, genuine hardship is assessed on its merits, and the whole process follows the ACCC & ASIC guideline.
Can you provide reporting for audit?
Yes. Each account carries a full timeline and the portal gives live visibility, with statements and reporting available for governance and audit.
What types of public-sector debt do you handle?
Commercial and service-related receivables owed to departments, councils and public bodies. We'll confirm fit during a free, obligation-free appraisal.
Further reading
Guides that may help
The commercial debt recovery process, end to end
What actually happens after you refer an overdue account — every stage from verification to resolution, and what you can see at each step.
The credit-control playbook
The habits that measurably shorten the time it takes to get paid — none of which need new software, only consistency.
Unpaid invoice: the escalation timeline
A practical, day-by-day timeline for chasing an overdue commercial account — from the day it falls due to the point where referring it makes sense.
Get started
Public-sector receivables to recover?
Talk to us about a transparent, accountable approach.