Done right from day one
A process built to treat every debtor fairly — firm, honest and without pressure.
Finance & lenders
Debt recovery for finance & lenders
Lenders, brokers and finance providers need a recovery partner who treats compliance as the starting point. Merion recovers arrears professionally and within the rules that govern your sector.
In finance, an overdue account is rarely just an overdue account — it sits inside a regulated relationship, with obligations around hardship, disclosure and conduct that a generalist collector can easily get wrong. Getting recovery right means recovering the money and protecting your licence and reputation.
Merion recovers commercial arrears for lenders, brokers, equipment financiers and finance intermediaries, with a documented, professional process and clear escalation paths — including to external dispute resolution where that is the right course.
How we help
Recovery tailored to how you get paid
Hardship handled properly
Genuine hardship and dispute requests are assessed fairly, not steam-rolled.
Documented & defensible
Reporting and records that stand up to audit and regulator scrutiny.
Recovery that protects your licence
Firm, professional collection that keeps conduct and compliance front of mind.
Common questions
Frequently asked questions
Is your process suitable for a regulated financial sector?
Yes. Our collection process meets the conduct standards required by Australian law, which is exactly what a finance or lending business needs from its recovery partner.
How do you handle a hardship claim?
We pause, assess it on its merits, and work toward a sustainable arrangement — documenting each step so your obligations are demonstrably met.
What does it cost?
Recovery is on commission — a percentage of what we recover, agreed in writing first. No recovery on an account means no commission on it.
Get started
Arrears to recover?
Refer them to a team that does it properly — the assessment is free.