Business-to-business recovery

B2B debt recovery — built for business accounts

Recovering money between businesses is different from consumer collection. Merion specialises in B2B debt recovery — commercial accounts, trade credit and professional fees — on a commission-only basis.

B2B debt recovery operates in a different landscape to consumer collection. The debtor is a business entity, not an individual — which changes the legal framework, the contact approach and the commercial dynamics at play. Business debtors have ABNs, company structures and directors who carry personal liability in some circumstances. They respond to different cues. And the underlying account is almost always supported by a contract, a purchase order or a terms of trade agreement that establishes exactly what is owed and why.

Merion recovers business-to-business accounts: unpaid invoices, trade credit balances, professional fees, service contract arrears and supply account debts. Our process is built for commercial accounts — verification against the ABR, structured pre-legal escalation and documentation that holds up if the matter ever goes further.

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B2B debt recovery — built for business accounts
How we help

Recovery tailored to how you get paid

Commercial entity-focused

Recovery against business debtors — with ABN verification and company-level contact.

Contract and terms-of-trade based

Every account is reviewed against the underlying commercial agreement before we act.

Documented and defensible

A paper trail that supports escalation to legal action if the account requires it.

B2B recovery done properly

Commercial accounts deserve a commercial process — not a consumer collection script.

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Common questions

Frequently asked questions

What makes B2B recovery different from consumer debt collection?

The legal framework is different, the contact rules are applied differently, and the debtor entity — a business — has ABNs, directors and structures that affect the recovery approach. Merion is set up for commercial accounts specifically.

Can you recover from a company that has changed its name or structure?

We verify the debtor entity against the Australian Business Register before acting, which helps identify restructures, name changes and related entities.

What types of B2B accounts do you recover?

Unpaid invoices, trade account balances, professional fees, service contract arrears and supply account debts — any commercial, business-to-business account.

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B2B accounts overdue?

Refer them — the appraisal is free and obligation-free.