AFSL-context recovery
Conducted with awareness of the regulatory obligations on AFS licensees — no conduct risk created by the recovery process.
Insurance broking
Debt recovery for insurance brokers
Unpaid premium funding agreements, outstanding brokerage fees and client balances create a specialist receivables challenge. Merion recovers insurance broking accounts professionally and in line with ASIC's regulatory expectations.
Insurance brokers occupy a regulated position in the financial services landscape — holding AFSL licences and operating under the obligations of the Corporations Act and ASIC's regulatory guidance. Recovering overdue accounts in this context requires care. Premium funding agreements that have defaulted, client account balances that reflect unpaid brokerage or service fees, and commission-sharing disputes with referral partners are all commercially real problems that require professional recovery — but the conduct obligations that apply to an AFS licensee cannot be set aside simply because a client owes money.
Merion recovers commercial accounts for insurance brokers with an understanding of the regulatory framework that surrounds licensed financial services. We verify the basis of the debt before acting, we handle hardship and dispute notifications with care, and we provide documentation that would survive ASIC scrutiny if a complaint were made. The objective is to recover what is owed without creating a conduct or compliance risk for the broker.
Brokerage accounts often involve business clients who continue to require insurance coverage — meaning the recovery process has to be calibrated to preserve an ongoing commercial relationship where that relationship has genuine value. Our measured approach is specifically designed for that balance.
How we help
Recovery tailored to how you get paid
Hardship and disputes handled correctly
Fair, documented treatment of hardship notifications and account disputes that would survive regulatory review.
Relationship-preserving
Measured contact calibrated to maintain the client relationship where ongoing coverage is required.
Recover brokerage accounts within the rules
Professional, compliant recovery for a regulated sector.
Common questions
Frequently asked questions
Is your process suitable for a regulated financial services business?
Yes. We conduct recovery in a way that meets the conduct standards expected of professionals in regulated financial services, which is precisely what an AFSL holder needs from its recovery partner.
Can you recover premium funding defaults?
Yes — defaulted premium funding agreements that create a debt obligation are commercial accounts we recover.
How are fees structured?
Commission-only on what we recover, agreed in writing before we start. No commission on accounts where nothing is recovered.
Get started
Insurance brokerage accounts to recover?
Talk to us — the appraisal is free and obligation-free.