B2B accounts only
Commercial collections for business-to-business accounts — trade credit, invoices and service fees.
Commercial collections
Commercial collections — recovering what business owes you
Commercial collections is another name for commercial debt recovery: the professional process of recovering unpaid business accounts. Merion handles commercial collections on a commission-only basis across four Australian states.
Whether you call it debt recovery, collections or receivables management, the underlying need is the same: a business account is overdue and you need it paid. Commercial collections is the process of doing that professionally — contacting the debtor entity, establishing the factual basis of the debt, escalating through pre-legal steps and negotiating resolution, with documentation at every stage.
Merion provides commercial collections services for businesses in Queensland, Victoria, New South Wales and the ACT. Our process is built on the standards set by the ACCC and ASIC's debt collection guideline, uses modern online tooling for referral and tracking, and charges on a commission-only basis — so the fee only arises if we actually recover something.
How we help
Recovery tailored to how you get paid
Compliant and documented
A process built to the standards set by the ACCC and ASIC — firm, fair and fully documented.
Online referral and tracking
Refer accounts and track every case in real time through a secure client portal.
Commercial collections, done properly
Firm, professional recovery that meets the standards Australian law requires.
Common questions
Frequently asked questions
What is commercial collections?
Commercial collections is the professional recovery of unpaid business accounts — invoices, trade credit, service fees and other commercial debts owed by one business to another.
Is commercial collections the same as debt recovery?
Yes — the terms describe the same service. 'Debt recovery' and 'commercial collections' are used interchangeably in the industry, though 'collections' is sometimes associated with higher-volume or ongoing receivables management.
What does it cost?
Commission only on what we recover, agreed in writing before we start. No recovery, no commission.
Get started
Commercial accounts to collect?
Refer them — the appraisal is free and obligation-free.