Debt recovery referrals for accountants

Why accountants refer clients to Merion

Accountants and tax professionals see the full picture of a client's business health. Overdue receivables show up in the balance sheet, affect cash-flow statements, and distort profit figures when provisions for bad debts are required. The accountant often knows before the client does that an overdue debtor is becoming a material problem — and is in a position to recommend action early, before the debt ages further and recovery becomes harder.

Referring a client to a professional debt recovery agency is a value-add that requires almost no work on the accountant's part. The client gets a path to recovering what they are owed; the accountant strengthens the advisory relationship; and the commission-only model means there is no cost to the client unless the debt is actually recovered.

What your clients can expect

When a client is referred to Merion, the first step is a free, no-obligation debt appraisal. We assess the accounts referred, confirm what we believe is recoverable, explain our commission rate, and give the client a clear picture of how the process works. If they proceed, we handle everything: demand correspondence, follow-up contact, negotiation of payment arrangements, and — where appropriate — preparation of matters for legal escalation.

The client receives real-time visibility through our secure portal and monthly remittances of recovered funds. There are no upfront fees, no lock-in, and no fee at all if nothing is collected.

Accounts in administration or close to it

Sometimes a referral comes late — a client's debtor is already showing signs of financial difficulty, or the debt is aged. Even in these circumstances, early referral to a professional agency can make a material difference: escalating faster, securing a payment arrangement before the debtor's situation deteriorates further, or identifying whether a security interest exists that could be enforced. If the debtor is already insolvent, we can advise on the proof of debt process.

How to refer a client

Referrals are straightforward. You can introduce your client directly by email (copying us), or provide the client with our details and the context that we work with their accountant's referrals. The client then contacts us directly or completes our online referral form — we handle everything from there.

If you regularly refer clients and would like to discuss a more structured arrangement — including reporting, priority processing, or a formal referral relationship — contact us to discuss our partner program. Registered partners can also access Merion's partner portal at partners.merion.com.au for referral tracking and reporting.