You do not need a complete file to refer a debt — you can start with the essentials and we will confirm the detail with you. To make a referral, it helps to have:
- the debtor’s name or business name, and any contact details you hold;
- the approximate amount owed and how overdue the account is;
- whether the debtor has disputed the debt;
- your supporting documents — invoices, your terms of trade or contract, and a short account history.
The more complete the file, the faster and more robust the recovery — but a clean set of invoices and contact details is enough to begin. Use the Refer a Debt form to lodge an account, and a recovery specialist will be in touch within one business day.
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