Help Centre
For businesses
Referring a debt, our commission model, and what we need from you.
How long does debt recovery usually take?
Timeframes vary with the age and circumstances of an account — here are the factors that shape them.
Read articleCan I refer more than one debt at a time?
Yes. Whether it’s a handful of invoices or a batch of ageing accounts, we can take them together.
Read articleWhat happens if a debtor disputes the account?
A dispute is a normal part of recovery. Here’s how we handle one and what we may need from you.
Read articleDoes Merion recover debts owed from overseas?
Our focus is commercial accounts within Australia. Here’s how we can help with cross-border matters.
Read articleHow does Merion’s commission model work?
We work on a commission basis — our fee is tied to what we recover, with no hidden charges.
Read articleWhat information do I need to refer a debt?
You don’t need everything to get started — here’s what helps us act on a referral quickly.
Read article