Account Centre
Everything you need to manage an account with Merion, in one place. Have the reference number from your letter handy — it helps us find your account quickly.
What would you like to do?
Choose an option below. Each request is handled by our team and treated in confidence — and we only ever release account information to the verified account holder.
Pay your balance
Pay securely online, by bank transfer or over the phone — whatever suits you best.
ContinueCheck your balance
Confirm a few details and we'll send your current balance to the contact on your account.
ContinueRequest a statement
Get a full statement of your account — every charge, payment and adjustment.
ContinueSet up a payment plan
Can't pay in full right now? Propose a manageable instalment arrangement.
ContinueDispute or verify a debt
Believe an amount is wrong or want the debt verified? Set out your position here.
ContinueMake a complaint
Tell us if something isn't right. We review every complaint promptly and fairly.
ContinueYour privacy is protected. We verify identity before discussing any account, so your information only ever reaches you. Merion will never ask for your full card details by email or text message.
Worried about money? If paying would cause you hardship, free and independent advice is available from a financial counsellor via the National Debt Helpline on 1800 007 007. Talk to us early and we'll work with you.