Family-sensitive
Respectful contact suited to an early-learning community.
Childcare & early learning
Debt recovery for childcare & early learning
Unpaid gap fees and enrolment debts are sensitive, but they still affect your centre's viability. Merion recovers them professionally, with care for families and respect for privacy.
Childcare runs on tight funding, and unpaid gap fees add up quickly across a centre. Yet the families behind those accounts are part of your community, so recovery has to be firm without being heavy-handed.
Merion recovers fees for childcare centres and early-learning providers with considerate contact, sensible handling of hardship, and strict privacy throughout.
How we help
Recovery tailored to how you get paid
Hardship handled
Fair, sensible treatment of genuine hardship and instalment requests.
Privacy protected
Information handled under the Australian Privacy Principles.
Recover gap fees, keep goodwill
Firm recovery that protects the relationships your centre relies on.
Common questions
Frequently asked questions
Can you recover unpaid gap fees?
Yes — outstanding gap fees and enrolment charges are commercial debts we recover regularly.
How are families treated?
Considerately. Contact is respectful and genuine hardship is assessed fairly rather than escalated.
Is there an upfront cost?
No. Recovery is on commission, and the initial appraisal is free.
Further reading
Guides that may help
The commercial debt recovery process, end to end
What actually happens after you refer an overdue account — every stage from verification to resolution, and what you can see at each step.
The credit-control playbook
The habits that measurably shorten the time it takes to get paid — none of which need new software, only consistency.
Unpaid invoice: the escalation timeline
A practical, day-by-day timeline for chasing an overdue commercial account — from the day it falls due to the point where referring it makes sense.
Get started
Fees outstanding at your centre?
Refer them to a team that recovers with care.